Each customer who makes an order through steepedcoffee.com is automatically given a customer account linked to your email. These accounts allow you to manage your purchases and subscriptions, giving you full control.
You'll then be able to use your email and password to login to your account. Click the "Login" button in the upper right hand corner of the website to access and manage all your orders and subscriptions.
From your customer account you will be able to see all your Account Details, Order History, and be able to Manage Subscriptions.
The Order History section lists all of your current orders to date. This section does not list any future orders expected through your subscriptions. Future orders can be found in the "Manage Subscription" section.
Clicking on an order number will allow you to see that orders details.
Orders include many details: a clickable product, SKU, price, quantities, totals, discounts, shipping, and addresses. The order will also display any refunds, cancellations, etc.
Click "Manage Subscriptions" link under your name in Account Details to manage subscriptions.
From your subscription management page you will have full control to manage all aspects related to any ongoing and future subscription orders. Functionality includes skipping an order, updating frequency of deliveries, swapping your product that is delivered, updating shipping method, updating shipping information, updating billing information, viewing upcoming orders and past transactions, updating quantities of each product delivered, managing discounts, adding a product to your existing subscription, and cancelling your subscription(s).
To explore detailed directions and support information on how to manage subscriptions please go to this dedicated page: